3rd November is Purple Tuesday 2020!
What’s it all about?
Purple Tuesday is a change programme for organisations of all sizes from all sectors to get involved in, with the common goal of improving the customer experience for disabled people 365 days a year, creating a step-change improvement in the awareness of the value and needs of disabled customers. It is about making the customer experience accessible.
Participating organisations need to make a public commitment to a new activity or a new initiative to ensure sustainable changes are made in improving access to products or services for disabled consumers.
Our commitment:
Investment & Retirement Solutions Ltd has made two public pledges for Purple Tuesday:
- In anticipation of today, we’ve conducted a web accessibility audit and didn’t like the findings. So, today we’re proud to announce a new suite of accessibility tools have been made live on our website.
- We’ve formalised our commitment to provide disability training opportunities to frontline staff, building on our existing mandatory annual training and testing on the subject of vulnerable clients and the Equality Act.
We’re not naive, we know we’re far from perfect, but our intentions are honourable, and these small steps we take today follow the steps we’ve previously taken and are foundations for the further steps we will take.
Don’t hesitate to contact us for further information.
