Vulnerable Persons Policy

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Today, 18th August 2020, Investment & Retirement Solutions Ltd has published a slightly revised version of our Vulnerable Persons Policy.

Our regulator, The Financial Conduct Authority explain vulnerability with the following statement: “A vulnerable consumer to be someone who, due to their personal circumstances, is especially susceptible to detriment, particularly when a firm is not acting with appropriate levels of care.”

We recognise that vulnerability is a broad spectrum of risk and occurs in a variety of ways which may be permanent, temporary, or even sporadic, dependent on its nature.  In many circumstances, the individual may not recognise themselves as ‘vulnerable’.

As part of our commitment to continuous improvement we’ve recently reviewed our original policy and made a few changes. Most of the changes are aesthetic, improving the word flow, however we’ve now added in a section which explains how we plan to try and measure the success of our policy and identify opportunities to further improve how we work with vulnerable clients.

 

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Notices:

Our posts are intended as financial education and financial information, not as financial advice, and are only suitable for UK residents. Always take professional, independent advice before acting on any information.

Investment & Retirement Solutions Ltd is authorised & regulated by the Financial Conduct Authority.

The value of investments and income from them can fluctuate (this may partially be the result of exchange rate fluctuations) and investors may get back less than the amount invested. Past performance is not a guide to future performance.

Your home is at risk if you do not keep up repayments on a mortgage or other loan secured on it.

The Financial Conduct Authority does not regulate taxation and trust advice, will writing, advice on deposit accounts, some types of offshore investment, some aspects of buy to let mortgages, commercial finance or offshore mortgages.

Levels, bases of and reliefs from taxation may be subject to change and their value depends on the individual circumstances of the investor. Unless specifically stated otherwise, our posts do not allow for the additional taxation powers which may be levied by the devolved governments.

All information is offered in good faith and is believed to be correct at the time of publication however it may be superseded following publication. E. & O. E.

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